11 Questions to Ask Your Property Manager Before Hiring Them

July 17, 2023
An agent hands keys to a smiling couple in a bright room, symbolizing a successful home purchase.

If you have investment properties, it’s important to find the right property manager for your needs. Working with an experienced and reliable property manager can make life easier and help ensure that your properties are well-maintained and profitable. However, you know all of this, and this is why you've chosen to go ahead with a property manager. But how do you choose one when searching for property management companies near me? Here are 11 questions to ask to ensure you find the right company for the job!


1. What experience do you have managing rental properties? Firstly, ask about their specific experience with rental OKC property management and how long they have been doing it. In this industry, experience really matters, so make sure you get the full details. If a company doesn't make this information available on its website, call or email and request it.


2. What types of properties do you manage?  Next, the best property management in OKC should be comfortable managing your type of rental property. Are they experienced with single-family homes, multi-unit buildings, or both?


3. How do you choose tradespeople and other professionals? Find out how they choose the tradespeople and other professionals that will work on your properties. Are they licensed, insured, and experienced?


4. How do you handle tenant screening? Also, ask the property manager about their process for tenant screening and how they determine whether a prospective tenant is a good fit for your property. As a property owner, you'll know that finding the right tenant is key to maintaining a successful rental property.


5. How do you handle tenant complaints and maintenance requests? When choosing an advanced property management service, make sure they have a clear process in place for dealing with tenant complaints and handling maintenance requests. Do they have a 24-hour emergency line? Do they need to contact you before taking any action?


6. How involved do you need me to be? Although this sounds like a simple question, it's important to get clarification for property management rentals. Ask the property manager exactly how involved you need to be in the management of your rental property. Do they need to contact you before making any decisions, or can you give them the freedom to make decisions on your behalf?


7. What are your fees? While on this note, you also need to ask about hidden fees and extras. A good property manager will be transparent about their fees and services, so you know exactly what to expect. With all the information regarding fees and payments, you can make an informed decision.


8. What services do you provide? When looking for a property manager, it’s critical to understand the specific services they offer. After all, you don't want to hire a company only to find that they don't offer tenant screening or another basic service. Do they handle marketing and advertising of your rental property? Are they available for tenant check-ins and inspections?


9. How do you handle tenant move-outs? Moving tenants out of your rental property can be a tedious process. Ask the property manager how they handle this situation and what kind of paperwork is required.


10. What does your record-keeping process entail? Every property manager should have a reliable system for record-keeping, so ask the company how they manage rental payments, repairs and maintenance records, and other key documents.


11. Are you available to answer my questions?  Finally, make sure the property manager you choose is available when you need them. Ask them about their availability and how long it takes to respond to inquiries. After all, you need a property manager who will be there for you when you need them.

With all this in mind, you now know how to choose the right property management near me. Asking these 11 questions will ensure that you have all the information you need to make an informed decision - why not contact First Class Property Solutions today for professional, experienced property managers?


Share this post

Worried woman holding bucket under ceiling leak in living room – water damage in a rental property
May 15, 2025
Learn how to handle water damage in a rental property. Discover tenant vs. landlord responsibilities, repair steps, and prevention tips.
May 15, 2025
Owning rental property in Edmond, Oklahoma, can be a lucrative investment strategy, but it also comes with significant responsibilities and challenges. While many landlords start out managing their properties themselves, there often comes a point when hiring a professional property management company becomes not just convenient, but necessary for continued success and growth. If you're wondering whether it's time to make that transition, here are five clear signs that you might need professional property management for your Edmond rental property. 1. You're Struggling to Keep Up with Maintenance and Repairs One of the most time-consuming aspects of owning rental property in OKC and surrounding areas like Edmond is handling maintenance and repairs. From routine upkeep to emergency situations, property maintenance requires prompt attention, reliable contractors, and thorough follow-up. Signs you're falling behind: You have a growing list of deferred maintenance issues Tenants are complaining about slow response times You don't have a reliable network of contractors and service providers Emergency repairs cause significant stress and disruption to your personal life You're not familiar with local building codes and regulations in Edmond Professional property managers have established relationships with trusted maintenance professionals, can secure better rates through volume discounts, and handle all aspects of maintenance coordination. This ensures your property remains in excellent condition while saving you countless hours and potential headaches. As a property owner in Edmond, keeping your investment well-maintained is crucial not just for tenant satisfaction but also for preserving and increasing your property value in this desirable suburb of Oklahoma City. 2. Tenant Management Has Become Overwhelming Finding quality tenants and maintaining positive landlord-tenant relationships requires significant time, skill, and emotional energy. As your portfolio grows or life becomes busier, you might find tenant management increasingly challenging. Signs tenant management is becoming too much: You're experiencing higher vacancy rates than the Edmond market average The tenant screening process feels rushed or inadequate You're dealing with payment delays or collection issues Tenant complaints and requests are piling up You've experienced problematic tenants or even evictions Professional property management in Edmond, OK includes comprehensive tenant services, from thorough screening and background checks to professional lease execution, systematic rent collection, and legally compliant issue resolution. Property managers act as a buffer between you and your tenants, handling all communications professionally and ensuring your rental property in OKC operates smoothly. The Edmond rental market attracts many quality tenants looking for good schools and safe neighborhoods, but finding and retaining these ideal renters requires expertise that property managers have developed through years of experience. 3. You Don't Live Near Your Rental Properties Distance creates significant challenges for self-managing landlords. Whether you live across town or across the country from your Edmond rental property, physical absence makes prompt property oversight difficult. Signs distance is creating problems: You can't quickly respond to property emergencies Regular property inspections are infrequent or impossible You rely heavily on tenants to report issues (which they often don't until problems worsen) You struggle to keep up with the local Edmond rental market trends and pricing Showing vacant units to prospective tenants requires significant travel A local property management company provides the on-the-ground presence your investment needs. They can perform regular inspections, handle emergencies immediately, and stay attuned to local market conditions that affect your property's competitiveness and profitability. For out-of-state investors especially, having professional property management in Edmond, OK is practically essential for maintaining successful rental operations and protecting your investment. 4. Legal Compliance Has Become Complex and Risky Rental property laws and regulations are constantly evolving at federal, state, and local levels. Staying compliant requires ongoing education and adaptation of your policies and procedures. Signs legal compliance is becoming a liability: You're uncertain about recent changes to Oklahoma landlord-tenant laws Fair housing requirements feel complicated or confusing You worry about handling security deposits correctly Eviction procedures seem increasingly complex You're concerned about liability issues related to your rental property in OKC Professional property managers stay current with all relevant laws and regulations. They ensure your leases are legally sound, your policies are compliant, and all tenant interactions follow appropriate protocols. This legal expertise significantly reduces your liability and risk exposure. In Edmond and throughout Oklahoma, navigating these legal waters incorrectly can result in costly penalties, legal battles, and reputation damage that far outweigh the cost of professional management. 5. Your Investment Portfolio is Growing Success in real estate often leads to expansion, but each additional property multiplies your management responsibilities. What worked when you had one rental property in Edmond may become unmanageable with multiple properties. Signs your growing portfolio needs professional help: You're spending more than 10-15 hours weekly on property management tasks Bookkeeping and financial tracking are becoming more complex You're missing opportunities to acquire new properties because you're too busy managing existing ones Your current properties aren't performing at their maximum potential Work-life balance is suffering due to property management demands Professional property management allows you to scale your investment portfolio without scaling your personal workload. A management company can handle operations across multiple properties efficiently, implement consistent policies and procedures, and provide consolidated financial reporting to simplify your oversight role. For Edmond investors looking to build wealth through multiple rental properties, partnering with a property management company often becomes the key to sustainable growth. How First Class Property Solutions Can Help At First Class Property Solutions , we understand the unique challenges of owning rental property in the Edmond and greater OKC area. Our comprehensive property management services are designed to address all these pain points and more, allowing you to enjoy the benefits of property ownership without the day-to-day burdens of management. Our services include: Thorough tenant screening and selection Regular property inspections and maintenance coordination 24/7 emergency response Rent collection and financial reporting Legal compliance oversight Marketing and leasing vacant units Dedicated local property management team If you're experiencing any of these five signs, it may be time to explore how professional property management can improve your investment experience and results. Contact First Class Property Solutions today to learn how we can help maximize the return on your Edmond rental property while minimizing your personal time investment and stress.  Investing in property management isn't just an expense – it's a strategic decision that often leads to better tenant quality, reduced vacancy, improved property condition, legal protection, and ultimately, stronger financial performance for your Edmond rental investments.
Wooden house model with keys symbolizing property management and rental fraud prevention.
April 24, 2025
Learn how property managers protect landlords and tenants from rental scams with trusted screening and fraud prevention tools.
Show More